We want every customer to be satisfied with their purchase. This detailed policy outlines how returns, refunds, and exchanges are handled.
1. Eligibility for Returns
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Returns are accepted within 3 days of delivery.
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Products must be unused, undamaged, and in original packaging.
2. Non-Returnable Items
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Final-sale items and clearance products.
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Customized or personalized products.
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Tech products with broken seals or signs of use.
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Fishing gear that has been used or submerged.
3. Return Process
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Contact us with your order details.
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Receive a Return Authorization (RMA) with instructions.
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Ship the product back securely packaged.
4. Refunds
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Inspected within 7 business days of receipt.
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Refunds issued to original payment method within 7–14 business days.
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Shipping costs are non-refundable unless item was defective or incorrect.
5. Exchanges
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Defective or incorrect products will be exchanged free of charge.
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For size/style exchanges, customers must return the original item and place a new order.